Stache house barbershop3/22/2023 ![]() I went there on my lunch, needing just a quick cleanup (just my lines) and thought it would be in and out. It’s very rare I give such a low review but this place has earned its 2 star review easily and with no reservations whatsoever. Worst Barbershop I have ever been to, period! This place has really poor customer service, parking and business etiquette. Their vintage theme is pretty cool though. It’s impossible to build trust without communication.When appointments are consistently cancelled, there is zero upfront communication and the management doesn’t care, it makes for a very low quality of service experience. ![]() I wish I could say that there was still some communication and concern from the leadership at Stache House, but there was absolutely none. Again, things happen that we don’t always plan for. I later found out that the barber had been given the day off. Was this a purposeful omission, so they could still get the business?The third time I booked an appointment, I arrived and was told that my barber wasn’t there (no show). I would only find this out after arriving at Stache House. But where is the heads up communication? I was contacted before both visits by phone, where the owner called to push me to arrive early, but didn’t inform me that my barber wouldn’t be at my apt. No worries, it happens.The next time I booked an appointment, I came in and was told that my barber left early. When I arrived for my apt, I was told that my barber left early and that I could wait for the next barber available. I like to know what to expect when I come in for a cut.I scheduled an appointment online and selected a barber who I was referred to beforehand. My intention was to find a barber who cuts my hair how I like and someone I can consistently give my business to. I was looking for a new barber in town, and decided to try Stache House because of the convenient location and positive reviews. They can get really busy.Overall experience: I was very satisfied and will be back (and bring friends). I was more than satisfied.Best time to come: Early in the morning. My hair turned out better than I imagined. He asked me what I wanted, made a few suggestions, and allowed me to opportunities to change anything I didnt like. I did not know what I wanted when I went in. He had a very delicate touch and took his time. His consultation was very good he asked me very good questions and his technique was very good. ![]() He greeted me with a smile when I came in and was very welcoming. They have an ATM if needed and there is a small fee to withdraw.Service: My barber was Eddie. Important note, Stache barbers only take cash. My barber used his whole 30 minutes to trim, buzz, brush, comb, and style my hair. Stache House is safe and welcoming for young children and teens.Price: $25 for 30 minutes. But I really liked the music, so the noise didnt bother me. It was hard to hear my barber when he asked me questions. The music was really loud and contemporary. There is plenty of room for social distancing. I will be recommending it all of my friends.Setting/location: It has plenty of parking, is clean, ambient, and smells good/clean.
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